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Best Practices for Participant-Centric Payments in Clinical Trials

Presented by Laura Hilty, Forte

Over the years, the clinical research industry has shifted from paying stipends and reimbursements to study participants via mailed paper checks, petty cash and prepaid gift cards to more modern, participant-centric options using more efficient automated systems. The move towards automated payment systems helps increase patient satisfaction, with the ability to be compensated immediately after a visit, and clinical staff satisfaction with easy to use processes that streamline workflows to allow staff to spend less time on payments and more time on patient care.

In this webinar you will:

  • Gain an understanding of who your subjects are, what motivates them as well as what their costs can include to participate in a clinical trial
  • Dive into frustrations of study coordinators and financial staff in using current manual, time consuming and outdated payment processes
  • Walk-away with stipend and reimbursement payment best practices and how utilizing these industry best practices can positively impact not only patient satisfaction but site performance as well. You’ll learn how one cancer center conducted an analysis that proved quantifiable results when switching to an automated reimbursement process.

Finally, listen as our expert speaker discusses at a high-level how automated systems can fit into your research organization’s operational processes, enabling you to increase patient satisfaction while improving operational efficiency.

Previously recorded: November 1, 2016
Duration: 48 minutes

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